Network Engineer II

At Flynn Group, we believe in the power of collaboration and value in-person interactions. This is why our employees work from the office four days per week
, leaving Fridays to work from home. This setup cultivates casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where innovation thrives, with office-based teams coming together four days a week to collaborate and thrive, together!

Provide level 2 support from network-related escalations from users and stores. Oversee the installation, monitoring, and maintenance of both networks and telecom related technologies at stores and office locations. Oversee the routine technology support functions such as coordination, maintenance, upgrades, and overall support for network stacks to ensure proper operation.

• Analyze and monitor local and cloud-based network infrastructure and servers
• Analyzes issues, workloads, traffic, and utilization trends
• Support and maintain connectivity with the stores and remote offices
• Provide networking support when needed and escalation support as required to meet SLAs
• Troubleshoot networks, systems, and applications for the purpose of identifying and correcting malfunctions and other operational difficulties
• Support telephone and network systems testing, implementation, organization, and troubleshooting
• Requires off hours and on call rotation support

• Acceptable equivalent combination of education, experience, and certification;
  Associates Degree or Bachelor of Science degree in computer science, or equivalent
• 2-6 years of experience with WAN/LAN technologies, including multiple network operating systems, devices, topologies, and protocols
• Strong knowledge and experience with Fortinet and Cisco products
• Strong knowledge and experience with Networking, Firewalls, Telephony, Server, and Client technologies
• Experience working with a managed services provider to identify, document, and resolve issues across the enterprise
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Finally, you should bring an excellent sense of humor to the table – we like to have FUN!

Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us:

• Retirement and Savings Plan
• Short- and Long-Term Disability
• Basic Life Insurance
• Voluntary Life Insurance
• Tuition Reimbursement
• Paid Time Off
• Flexible/Hybrid Work Schedules (In Office Monday - Thursday, Work from Home Friday)
• Company Outings
• Dining Discounts
• On‑Site Fitness Center