Identity & Access Management Manager

Overview

Memphis, TN (Hybrid/Remote)

Pay Rate

$121,000 – $161,300

Multiple factors, including individual experience, skills and abilities will determine where an employee is placed in the pay range.

Category/Shift
Salaried Full-Time

Location
Memphis (Hybrid) or Remote. For remote positions, Global Cellulose Fibers will consider residents of the following states:
Alabama, Arizona, Georgia, Massachusetts, Mississippi, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Vermont, Virginia and Washington.

Global Cellulose Fibers (GCF) seeks an experienced Identity & Access Management Manager to lead IAM strategy, governance, and operations, ensuring secure and efficient access to technology. This role requires expertise in implementing enterprise IAM programs, balancing user experience with strong security, and collaborating across teams to deliver results and manage IAM-related business risks.

You will function as the primary point of accountability for the Identity & Access Management processes, driving roadmap alignment, solution consulting, vendor performance, and issue escalation management. This role also plays a critical part in transitioning off a Technology Services Agreement (TSA), establishing a new IT operating model, and evaluating and implementing Managed Service Providers (MSP) to support critical applications.

• Act as a visionary in designing and executing multi-year IAM strategy that aligns with business goals and customer needs
• Develop and oversee enterprise IAM policies, standards, and procedures, ensuring consistent enforcement across the organization.
• Lead IAM initiatives including identity lifecycle management (provisioning, de-provisioning, role-based access, entitlement reviews).
• Direct privileged access management (PAM) programs to safeguard critical systems and sensitive data.
• Ensure compliance with internal policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI-DSS) through strong access controls.
• Execute enterprise IAM programs with significant business impact, ensuring seamless access for employees, contractors, and customers.
• Balance user experience with security by designing IAM solutions that are simple, intuitive, and resilient.
• Drive operational excellence by establishing repeatable processes, KPIs, and service delivery models for IAM functions.
• Build strong partnerships across IT, Security, HR, and business units to align IAM delivery with organizational priorities.
• Establish metrics and reporting mechanisms to monitor IAM effectiveness, operational performance, and program maturity for executive leadership.
• Lead training and awareness programs related to IAM policies, secure access practices, and identity governance.

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred.
• 10+ years of security experience with at least 5 years in IAM leadership roles preferred.
• Proven experience managing third-party security vendors or MSPs
• Proven track record of executing enterprise IAM programs with measurable business impact.
• Expertise with IAM tools and platforms (e.g., SailPoint, Cyber Ark, Entra , AD).
• Strong understanding of relevant Regulatory and Compliance requirements (HIPAA, SOX, HITRUST CSF, etc.).
• Strong understanding of authentication protocols (SAML, OAuth, OpenID Connect, Kerberos) and cloud IAM.
• Certifications such as CISSP, CIAM, or CISM preferred.
• Strong analytical, relationship management, and communication skills (both written and verbal).
• Ability to collaborate across functions and influence stakeholders to achieve IAM program success.

Our GCF business helps customers transform renewable cellulose fibers into essential everyday products. Our safe, high-quality pulp forms the basis for a wide range of applications like towel and tissue products, diapers, feminine care, incontinence and other personal care products that promote health and wellness. In addition, our specialty pulp serves as a sustainable raw material used in construction materials, paints, coatings and more.

GCF generated $2.8B in revenue in 2024 and has 3,300 employees globally, with nine manufacturing facilities and eight regional offices. Additional information can be found by visiting

Global Cellulose Fibers promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

At Global Cellulose Fibers, our employees are our most important asset and that’s reflected in our…