Sr. Remedy Developer - remote

Overview

Genesis
10 is currently seeking a Senior Remedy Developer for a 12+ month contract position. This role will be 100% remote.

Pay range: $60.00 - $65.00 per hour

We are seeking an experienced Remedy Developer to join our team on a contract basis. The ideal candidate will have strong experience in developing and implementing Remedy solutions that meet business needs. This role requires hands-on technical expertise, the ability to work with cross-functional teams, and a deep understanding of Remedy best practices.

• Design, develop, and implement Remedy applications. For this environment, it will be working within a contact center environment where Remedy has been utilized and heavily customized.
• Collaborate with business stakeholders and IT teams to gather and document requirements for new features and enhancements.
• Customize Remedy applications using scripting, workflows, and UI policies to meet specific business needs.
• Develop integrations between Remedy and other systems using REST/SOAP APIs, scripts, and middleware.
• Perform unit testing and support user acceptance testing (UAT) to ensure solutions meet the quality standards.
• Create and maintain technical documentation for Remedy solutions, including design specs, workflows, and data models.
• Provide technical support and troubleshoot issues within the Remedy platform.
• Stay current with Remedy updates, new features, and best practices.

• Proficient in writing PL SQL functions, stored procedures, and performance tuning.
• Experience working with Linux.
• Comfortable writing shell scripts.
• Experienced in Python scripting.
• Experience with Oracle database.
• Proven experience as a Remedy Developer (4+ years) with hands-on experience.
• Strong knowledge of Remedy development including Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs, Import Sets, Transform Maps, and Web Services.
• Experience with Remedy integrations using REST, SOAP, and other relevant methods.
• Proficient in JavaScript, HTML, CSS, and other web technologies related to Remedy development.
• Familiarity with Remedy upgrade process and the ability to handle post-upgrade issues.
• Basic knowledge of database management and SQL for data queries
• Strong problem-solving skills and the ability to work independently or in a team environment.
• Excellent communication and documentation skills.

• Experience upgrading Remedy 20.x to Helix on-prem.
• Experience with Agile/Scrum methodologies.
• AWS Experience
• Helix Experience, not currently in this environment

Only candidates available and ready to work directly as Genesis
10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Genesis
10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Access to hundreds of clients, most who have been working with Genesis
  10 for 5-20+ years.
• The opportunity to have a career-home in Genesis
  10; many of our consultants have been working exclusively with Genesis
  10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For contract roles, Genesis
10 offers the benefits listed above. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. For more information about Genesis
10, visit our website. Genesis
10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.