Technical Support System Engineer

Overview

BMA is seeking a Technical Support Team System Engineer. This is a remote position.

This position is a fulltime Exempt (salary) position, supporting the ARNG Mission Command Training Support Program (MCTSP). These positions work from home and travel to training locations as required. The TST Systems Engineer is primarily responsible for updating, and training unit and MTC staffs with Battle Command Common Services (BCCS) as well as recommending plans, policy, standards, procedures, and checklists for managing server and storage appliances in its environment.

Knowledge of Battalion through Division Command Posts to include tentage, generators, configurations and setup/tear down of Command Posts. Preference for Operations Sergeant Major experience.

Clearance This position requires a Secret Security Clearance.

• Responsible for providing operator, instructor, and technical and administrative support necessary to sustain and enhance the effective training of U.S. Army Commanders and their staffs.
• Assists in designing, implementing, and maintaining network configurations.
• Trains and provides technical support for performing routine maintenance, upgrades as needed, and security updates (IAVA).
• Trains and assists unit staffs in establishing and maintaining unit tactical power and integration of Mission Command Information Systems (MCIS).
• Assists in training and providing technical support to establish command post networks, tactical communications equipment, install, operate, integrate, and troubleshoot communications and application configurations.
• Applies advanced troubleshooting skills necessary to manage MCS and other related system software issues.
• Manages MCS and other related systems with IAVAs and updates.
• Assists team members in the installation, configuration, and operation of operating system(s) and security in the training environment; assists units with power hookup on pads.
• Responsible for TCP/IP networks and protocols; tracks and reports system/software anomalies to system developers for correction.
• Must be able to obtain and maintain CompTIA Security+ certification.

• Required Skills & Certifications — See below; includes operator/instructor/technical and administrative support; network configuration design and maintenance; training and support for maintenance, upgrades, and security (IAVA); MCIS integration; troubleshooting; TCP/IP; and Security+ certification.
• Five (5) years of Systems Engineering experience.
• Understanding of how to operate and navigate vSphere and all virtual client software.
• Microsoft Server 2012 R2 and/or Microsoft Server 2019 certification.
• VMware certification (preferred).
• Disciplined systems engineering processes for delivering complex hardware/software systems.
• Experience in two or more of: RF, hardware, software, communications systems, networking, and infrastructure.
• DoD 8570.01-M Baseline Computing Environment (CE) Certification Requirements Level II.
• All IA training and reporting requirements.
• Experience working with multi-discipline, geographically dispersed teams.
• Understanding of RMF Assess and Authorize process and cybersecurity requirements.
• Experience installing, configuring, and troubleshooting Mission Command Systems.
• Experience installing, configuring, and troubleshooting Windows Enterprise systems (e.g., Domain Controller, Exchange, SharePoint).
• Ability to operate and navigate in a virtual operating environment.
• Written and oral communication skills appropriate for the position, including the ability to communicate effectively in professional situations and present technical data logically.
• Strong understanding of LVCG concepts.
• Ability to troubleshoot and resolve production database-related issues in a timely manner.

• Position:
  Outdoor and Office working environments. Exposure to natural conditions existing at different locations around the US.
• Work Week:
  Monday-Friday (varies based on mission requirements)
• Work Hours:
  
  0800 - 1700 (varies based on mission requirements)
• Overtime:
  As Required
• Travel:
  As Required

This job description is not designed to cover or contain a comprehensive…