IT Manager - Field Services

Overview

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

This is a 100% REMOTE position that's responsible for our Western Region manufacturing plants. It has to be based in either CA, NV, WA, AZ, UT, NM, CO, or NV.

The IT Manager - Infrastructure - Field Services (Western Region) is responsible for managing and directing the work of 4 Field Support Technicians supporting 13 to 14 Manufacturing facilities. This role will be responsible for coordinating all day-to-day IT activities to ensure manufacturing and shipping operations are fully functioning in a 24 x 7 environment. This would entail organizing and managing all IT functions required to meet IT Service Level Agreements (SLA) and business operations.

In addition, this role will also be responsible for assigning individual responsibilities, ensuring timely completion of assignments and projects, coordinating and functioning as a liaison between team members, business units, IT Management and vendors.

Essential Functions

• Organize, manage and coordinate all staff activities to ensure business operational objectives.
• Define and execute strategic and tactical goals that are aligned with department and business priorities, objectives and goals.
• Identify business operational needs, develop analysis and implement solutions
• Manages daily operational processes.
• Provide detailed communications and project updates to various stakeholders
• Defines and executes staff development plans.
• Mentors and motivates staff.
• Manages all aspects of a project including but not limited to planning, budgeting, analysis, execution and delivery
• Provide continuous updates to IT Management team on issues, challenges and key development
• Manages vendors and maintains maintenance agreements with all suppliers.
• Note:
  
  This job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Additionally, IT Manager is expected to demonstrate:

• Excellent written and verbal communication skills
• Strong business acumen
• Ability to build relationships internally and externally
• Proven leadership qualities
• Strong problem solving/ analysis abilities
• Teamwork Orientation
• Outstanding Customer/Client Focus
• Strong Technical Capacity

Minimum Qualifications:

• 6 Years - Experience in manufacturing, logistics, or similar environment
• 6 Years - Experience in similar Position
• 4 Years - Experience managing people and projects

Experience may include a combination of work experience and education

Preferred Qualifications:

• 10+ Years
  - Experience in manufacturing, logistics, or similar environment
• 10+ Years - Experience working in similar Position
• 6 Years - Experience managing people and projects

Experience may include a combination of work experience and education

List if any travel is required using percentage of time:

• 25% (1 week every month)

• Minimum
  
  Required:
  
  Bachelor s Degree in Computer Science or related IT field.

• Preferred: Master s in Computer Science or related IT field.

Typical Compensation Range

Pay Rate Type:
Salary — $ - $ / Yearly

Bonus Target: 10% Annual

Our Total Rewards package is thoughtfully designed to support both you and your family:

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free…