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IT Support HelpDesk/Support

Desktop Support Analyst II — Onsite & Remote Troubleshooter

Remote / Online - Candidates ideally in
Collinsville, Madison County, Illinois, 62234, USA
Listing for: Touchette Regional Hospital
Remote/Work from Home position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
A healthcare facility in Collinsville is seeking an IS Desktop Support Analyst to provide first and second level technical support for desktop issues. The role involves recording service requests, troubleshooting hardware and software problems, managing assets, and ensuring customer follow-ups. Candidates should be prepared for routine communications and participation in on-call support. This position is crucial for maintaining operational efficiency and user satisfaction within the hospital's IT framework.
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