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IT Consultant Technical Support

Remote VoC Program Lead & Insights Champion

Remote / Online - Candidates ideally in
Olympia, Thurston County, Washington, 98502, USA
Listing for: Humana
Remote/Work from Home position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support
Job Description & How to Apply Below
A leading healthcare company is seeking a Digital Voice of Customer Program Leader to develop and refine VoC strategies. Responsibilities include managing vendor relationships, collaborating across teams, and leveraging data insights to drive improvements in customer experience. Ideal candidates will have strong analytical skills, leadership experience, and the ability to communicate insights effectively. The role offers competitive compensation and benefits, supporting a culture of innovation and collaboration.
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