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HelpDesk/Support Technical Support

Remote Head of Customer Support & Tech Ops

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Measured Inc.
Remote/Work from Home position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading data analytics firm is looking for a Head of Customer Support & Technical Operations in Austin, Texas. In this role, you will build and scale a world-class support organization for enterprise customers, ensuring a seamless onboarding experience and operational efficiency. The ideal candidate will have over 10 years of experience in customer support leadership, particularly within B2B SaaS environments.

This position offers a 100% remote work option and competitive benefits, promoting inclusivity and employee well-being.
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