Technology Specialist

Description

Shift: Monday through Friday 6:30 AM to 3:00 PM

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, , KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you want to join an organization that invests in you as a Technology Specialist? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Note:

Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Technology Specialist like you to be a part of our team.

The Technology Specialist provides server, network, and desktop management and support for HCA’s Medicare Service Center (MSC). The position is responsible for smooth, reliable operations and mitigated risk levels.

• Server and database backup and tape rotation
• Ensure servers and workstations are maintained and operated in a secure manner
• Ensure critical and security related software patches are applied in a timely manner
• Ensure anti-virus updates and scans are performed in a timely manner
• Provision desktop tools as needed for MSC staff
• Provide helpdesk support to MSC staff
• Provide on-call support as needed to assist with troubleshooting, escalation, or recovery of failing systems
• Willing to work after hours or weekends as needed to perform necessary off-hours maintenance
• Develop and maintain procedures and documentation related to IT operations

Qualifications

• Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Two years experience in a technical role directly supporting desktop and/or application servers is desired
• Advanced training and/or certification in server or desktop management is helpful
• A+ Certification and/or MCSE Certification
• Knowledge of Microsoft Windows desktop and server operating systems
• Requires knowledge of some of the following: server, desktop, application, network, security systems, virus protection, and hardware configurations
• Experience with Active Directory and MS SMS is preferred

Parallon provides full-service revenue cycle management, or…