Systems Analyst Sr

Overview

Job Posting Closes at 11:59PM on: 02/11/26

Division: Business Innovation & Technology Division

Management Level: Individual Contributor

Scheduled Weekly

Hours:

40

Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

JOB DESCRIPTION

SUMMARY:

We’re looking for a Systems Analyst / Service Manager who can expertly support multiple enterprise software applications and act as a senior-level system administrator for key county applications. This role blends deep technical expertise with strong communication, product ownership, and service leadership.

SCHEDULE: This position follows a hybrid schedule, working 40 hours per week from Monday to Thursday, with in-office presence required as needed.

Hiring Range: $125,000 - $132,000 USD Annually

Compensation will be determined based on education, experience and skills.

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires
; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information,  for our Total Rewards summary.

• Support a portfolio of enterprise software applications, ensuring stability, performance, usability, and strong vendor management.
• Serve as the primary liaison between business stakeholders and technical teams.
• Lead enhancement planning, backlog prioritization, release management, incident response, and product roadmaps.
• Champion platform governance, quality assurance, and standardized processes.
• Manage API integrations, data flows, and cross-system workflows.
• Apply Agile practices to track work, communicate progress, and deliver solutions.
• Formulates and defines systems scope and objectives, participates in development including analysis, design, programming, testing and implementation; may develop plans and programs to convert existing data to the new system; determine algorithms and procedures for data conversion; plan and execute integration and acceptance testing; create system documentation and user training materials; determine testing requirements and procedures; deliver training to all levels of users;
  
  develop plans and programs to convert existing data to new systems.
• Operates, maintains, troubleshoots and repairs applications to ensure effective and reliable operation; interfaces with internal and external technical resources to resolve issues; determine root causes and implement solutions.
• Writes and may review document procedures; determine structure, formatting and content of documentation.
• Evaluates new and existing hardware/software solutions, determining feasibility and cost; understand system components to ensure high performance, reliable, scalable applications that meet county needs.
• Other duties and responsibilities as assigned.

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

Experience: At least three years of systems administration experience with the installation and maintenance of systems for a significantly sized local enterprise.

Education: Bachelor’s in computer science, Electrical Engineering, or Information Technology or equivalent technical training specific to system administration.

Desired License/

Certifications:

MCSA, MCSE, MCSM, MCITP or MCTS (Exchange or Windows Server Highly Desired)

* Note:

An equivalent combination of education and experience is acceptable.

Preferred knowledge, skills and abilities:

• Industry-specific Knowledge:
  Systems analysis ranked 1st
• SQL development (SSIS / SSRS) ranked 2nd
• Project management…