Sales Engineer

Overview

Client

Summary:

• Provides an AI-powered communications platform designed to automate workflows and interactions across multiple channels.
• Supports safe, compliant automation for organizations in complex, regulated environments.
• Delivers virtual assistants that are easy to deploy, manage, and scale.
• Enables consistent communication across various touchpoints such as web, mobile, and contact centers.
• Aims to improve user experiences, streamline operations, and generate actionable insights that drive better outcomes.

• Design tailored solutions by aligning customer needs with the capabilities, considering technical, deployment, and security factors.
• Assess client tech landscapes to anticipate execution challenges and strategy shifts.
• Develop architectural ‘blueprints’ detailing the integration and configuration.
• Support Sales Executives in pre-sales, leading scoping sessions and crafting solution proposals.
• Deliver demos, analyze customer data, and provide ROI insights.
• Collaborate with internal teams to develop feasible, profitable solutions and provide product feedback.
• Track market trends, identify competitive risks, and contribute to the technology evolution.

Required Experience and Qualifications:

• 5+ years experience as a Sales Engineer or Solution Architect of a technical product.
• Ability to deliver demonstrations to both business and technology users/audiences.
• Understanding of APIs, integrations, and telephony infrastructure.
• Experience with Enterprise SaaS and Contact Center Sales.
• Strong communication, multitasking, and problem-solving skills.
• Ability to balance long-term strategy with short-term needs.
• Experience in healthcare tech or ML/AI/NLU technologies is a plus.
• BSc in Computer Science or equivalent; deep technical understanding- an advantage.

Compensation $130k-$190k, Unlimited PTO, Healthcare Plan (including vision and dental), 401K, long weekends every quarter, remote working model, $150 per month for mobile and internet expenses.