IT Support Technician
Fort Lauderdale, Broward County, Florida, 33336, USA
Listed on 2026-02-16
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IT/Tech
IT Support, Systems Administrator, Technical Support, Network Administrator
Overview
At Wheel House IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level.
Responsibilities- Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations
- Work directly with clients and internal staff of varying technical abilities
- Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments
- Participate in projects when needed
- Contribute to improving the IT environment and providing exceptional customer service and support
- 1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (Office 365, Windows OS), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers
- Technical certifications or training equivalent to A+ and Network+ preferred
- Prior experience in an MSP or support environment highly desirable
- Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus
- Experience with Lab Tech or similar RMM and Connect Wise or similar PSA software desirable
- Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others
- Local candidates only
Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding.
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