Duck Creek Developer

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Senior Duck Creek Billing Technical Lead

Location: Remote / Hybrid (as applicable)

Employment Type: Contract or Direct Hire

Industry: Insurance / Financial Services Technology

At Saige Partners
, we believe in people and their success. We’re more than a staffing and recruiting firm—we’re career consultants invested in building futures, not just filling jobs. We partner with organizations that value innovation, integrity, and long-term impact, and we work tenaciously to ensure success for both our clients and candidates.

Saige Partners is seeking an experienced Senior Duck Creek Billing Technical Lead to support one of our enterprise clients in the insurance/financial services space. This role will lead the end-to-end technical delivery of Duck Creek Billing implementations and upgrades, partnering closely with Application Development leadership, architects, developers, QA, vendors, and business stakeholders.

The ideal candidate is a hands-on technical leader with deep Duck Creek Billing expertise, a passion for clean architecture, and a mindset focused on continuous improvement, mentorship, and system scalability.

• Partner with Application Development leadership to create technical specifications, designs, and implementations using Duck Creek Billing
• Lead end-to-end technical delivery of Duck Creek Billing implementations and upgrades, including planning, execution, and monitoring
• Design, create, and prepare system enhancements and upgrades based on business and IT priorities
• Collaborate with architects and developers to design resilient, loosely coupled, and independently deployable integrations
• Provide guidance on scoping, estimation, and feasibility of enhancements and support requests
• Drive continuous improvement in development processes, tools, and methodologies (microservices, CI/CD, Dev Ops)
• Mentor and train Duck Creek Software Developers, fostering a culture of high performance and continuous learning
• Communicate clearly with department leadership regarding assignments, progress, and risks
• Partner with QA teams to remediate defects and improve overall system quality
• Actively manage and reduce technical debt while improving long-term maintainability
• Ensure adherence to high standards for code quality, security, performance, and release automation
• Troubleshoot and resolve complex production issues, including participation in rotating on-call support
• Collaborate with internal and external customers to define enterprise solution requirements
• Work with vendors and systems integrators on integrations and co-development efforts
• Create and maintain architecture diagrams and technical documentation
• Provide feedback to IT leadership on training needs and evolving technology stacks
• Perform other duties as assigned

Education & Experience

Bachelor’s degree in Computer Science, Information Systems, Business Administration (technology-focused), or equivalent work experience

Minimum 8 years of hands-on experience with Duck Creek Billing configuration, upgrades, and support

Experience in the insurance or financial services industry

Required Technical Expertise

• Duck Creek Billing platform experience including:
  Agency Bill, Direct Bill, and Commissions (OnDemand 8.x)
• Active Delivery
• Hands-on experience with Duck Creek tools:
  Express, Server, Author, Transact, Rating, Forms, User Admin
• Shredding, XSLT, XML, HTML5, SQL
• Experience with:
  Inheritance models and Manuscript data model
• Product versioning within Duck Creek platforms
• Writing complex SQL queries for data troubleshooting and fixes (ODCH)
• Git repository management
• Internal Collections
• Commercial & Personal Lines templates (ISO & non-ISO)
• Duck Creek AMI, Anywhere API, Message Hub
• Duck Creek Clarity (preferred)
• Strong understanding of:
  Microservices architectures and integration patterns
• Software Development Life Cycle (SDLC)
• Production-grade system design and support best practices

• Proven ability to independently analyze and resolve complex technical issues
• Strong judgment, decision-making, and prioritization skills
• Excellent verbal and written communication skills
• Ability to collaborate effectively with internal teams, external partners, and vendors
• Self-motivated with a passion for learning and adopting new technologies
• Ability to manage a high-volume workload with urgency and precision

Career-focused consulting with a personal touch

Transparent communication every step of the way

Long-term opportunities with organizations that value people and innovation

A partner who is invested, tenacious, and committed to your success