AVP, Digital Scrum Master

Synchrony is looking for a talented and passionate Scrum Master to join our team, focused on building new capabilities as part of our Enterprise API group.

You’re the one we’re looking for if you:

Are comfortable tackling new challenges and ways of working

Are passionate and experienced in the Agile framework

Are comfortable challenging your peers and leadership team

Can prove yourself quickly and decisively

As AVP Digital Scrum Master, you’ll be responsible for leading two Agile scrum teams executing the roadmap for services that power a new financial product and a new commerce application, and facilitating strategic and tactical conversations among a wide range of business and technical stakeholders.

This role is responsible for collaborating with digital product owners, technical leads, clients and other stakeholders in delivering a seamless customer experience in the authentication space, onboarding client-specific implementations, enhancing our lookup capabilities for internal stakeholders, and leading the Agile teams to deliver.

The ideal candidate will have a strong Agile background leading self-organizing teams with experience in APIs, as well as high technical acumen and a proven track record of delivering critical initiatives.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Passionate

about leading development teams with a servant leadership mentality

Work with client teams and business to shape client requirements and provide ongoing communication through project execution

Generate process reports indicating velocity, burn-down, etc.

Communicate and facilitate effectively across diverse audiences within and outside of the Agile Team (program peers, key stakeholders, executives and clients)

Manage a diverse development team consisting of application architects, application engineers, quality engineers, and third-party contractors.

Coach Agile behavior, leading by example

Facilitate Agile Ceremonies:
Daily Scrum, Backlog Refinement, Sprint Planning, Demos/Reviews, Retrospectives, and release planning.

Manage Sprints - keeping order, process, delivery, priorities accurate and on time

Keep scrum team focused on concrete priorities while keeping outside influences from disrupting the Scrum team and actively identify and remove waste and distractions

Work with Product Owners and QA team to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines

Advocate for autonomous, self-organizing, empowered, and continuously improving teams

Participate as part of the Synchrony Innovation Station in contributing and leading innovation activities and practices with the full cross-functional product team and in partnership with the other Synchrony Innovation Stations.

Perform other duties and/or special projects as assigned

Qualifications/Requirements:

Bachelor's Degree and 4+ years of IT experience or equivalent leadership program experience; OR in lieu of degree, High School Diploma/GED and 8+ years of IT experience

4+ years of experience in developing and implementing information systems and project management experience

Ability and flexibility to travel for business as required

Desired Characteristics:

Demonstrated ability to work with cross-functional teams, software developers in particular

Passion for Agile and experience helping teams become more Agile

Previous experience with enterprise-level Authentication and Authorization frameworks

Participated in management of projects and implementations with both large and small corporate organizations

Experience working in SAFe / scaled Agile a plus

Experience with JIRA, Confluence and other Atlassian products; fluency in MS Office

Superior organization skills and adept at multi-tasking

Excellent written and verbal interpersonal and communication skills

An analytical approach to problem solving and trouble shooting

A “can do” and…