Manager, UX​/UI Design - Fully Remote

Overview

Futures start here. Kinder Care Learning Companies offers early education and child care options for families across Kinder Care Learning Centers, Champions, and Crème de la Crème. We build confidence for kids, families, and the future we share, and we invite you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

Kinder Care is seeking an experienced UX/UI Manager to lead and mature our UX practice across multiple digital products. As Manager of UX/UI design, you will help establish how UX operates day-to-day; setting standards, defining ways of working, and ensuring design quality and delivery predictability across customer-facing and internal experiences.

As a people manager and practice leader
, with 2+ full-time designers and management of a third-party design agency, you will own UX decisions end-to-end and serve as the primary point of accountability for how Design partners across Product and Engineering teams. The role reports to the Director of Product Insights & Design.

• Define and own UX ways of working across the product lifecycle, from discovery through delivery.
• Establish clear expectations for UX deliverables at each phase (e.g., wireframes, low-fidelity designs, high-fidelity production designs).
• Implement and facilitate structured design reviews to ensure quality, alignment, and clear definitions of “done”.
• Brainstorm and socialize UX principles that guide design decisions across products.
• Support 3–4 products, including customer-facing websites/portals and internal tools used by call center teams.
• Ensure high-quality, development-ready design output across all supported products.
• Lead translation of strategy and wireframes into pixel-perfect, production-ready designs, particularly for large initiatives such as website redesigns.
• Serve as the final reviewer and approver for UX deliverables, including the design system.
• Proactively establish and maintain effective relationships with Product Managers and Engineering leaders.
• Confidently challenge partners when UX quality, readiness, or user outcomes are at risk.
• Clearly communicate the value and role of UX to collaborators in group and leadership settings.
• Own UX intake, prioritization, and backlog management in partnership with Digital Product Leadership.
• Forecast UX capacity and bandwidth 1–3 months ahead and set realistic delivery expectations.
• Be accountable for delivery predictability, not just design output.
• Directly lead and develop 2+ full-time UX designers, including coaching, feedback, and performance management.
• Foster a positive team culture that supports engagement, accountability, and continuous improvement.
• Serve as the internal owner of the design system, with final approval authority over changes and usage; manage the relationship, prioritization, and governance with a third-party design agency.
• Ensure consistent application of the design system across products.

• Required
• 5+ years of experience in UX, product design, or related fields.
• Prior experience managing designers and leading a UX practice or function.
• Proven ability to define and operationalize UX processes in a product-driven environment.
• Strong facilitation and communication skills, especially in cross-functional and stakeholder settings.
• Comfort owning decisions, setting direction, and challenging partners constructively.
• Experience delivering high-fidelity, development-ready designs in collaboration with engineering teams.
• Preferred
• Experience working across multiple product types and stakeholder groups.
• Experience managing or partnering with external design agencies.
• Familiarity with design systems and governance models.
• Background in environments where UX maturity is evolving or being formalized.

• Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:
• Know your whole family is supported with discounted child care benefits.
• Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
• Support for mental health and personal growth with employee assistance programs.
• Access to health and wellness programs, paid time off, and…