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Help Desk Assistant

Remote / Online - Candidates ideally in
Grand Forks, Grand Forks County, North Dakota, 58203, USA
Listing for: University of North Dakota
Remote/Work from Home position
Listed on 2026-02-09
Job specializations:
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below

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Work type
  • Institutional Student 1
Locations
  • Grand Forks 1
Categories
  • Office/Clerical Support 1
  • Student 1
  • Collaboration & teamwork 1
  • Communication 1
  • Critical thinking & problem solving 1
  • Professionalism 1
Help Desk Assistant

Apply now Job no: 497683
Work type: Federal Work Study Student, Institutional Student
Location: Grand Forks
Categories: Office/Clerical Support, Student, Collaboration & teamwork, Communication, Professionalism, Critical thinking & problem solving, Technology

  • 15.00 hourly, Non-Exempt (Eligible for overtime)
  • 10 hours per week
  • 100% Remote Work Availability:
    No
  • Hybrid Work Availability (requires some time on campus):
    No
Purpose of Position

Duties & Responsibilities
  • Software/hardware installation.
  • Troubleshooting computer issues.
  • Configuring PCs for networking.
  • Good interpersonal
  • Experience with PCs.
  • Knowledge of current Windows Operating System.
  • Experience in software/hardware installation.
  • Experience troubleshooting and configuring PCs for network use.
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
This position does not support visa sponsorship for continued employment.

Preferred Qualifications To Apply

For full consideration, applications must be received by the closing date and include the following materials:

  • Resume

PLEASE NOTE:

For a successful screening, be sure to review all of the position minimum requirements above, and outline how you meet those requirements in your application packet. Additional information may be attached if needed.

Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us eerservices.

Advertised: 04 Feb 2026 Central Standard Time
Applications close: 11 Feb 2026 Central Standard Time

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