Benefits Administrator
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-02-09
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IT/Tech
HelpDesk/Support
Are you looking for a new opportunity with a goal-oriented team?
Looking for a great place to work?
Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at
About the Role
The Benefits Administrator is responsible for data maintenance, administration, and providing subject matter expertise to team and client.
Responsibilities
- Assessing situations with a broad view, develop and implement strategic approaches
- Administering benefit plans and providing subject matter expertise to client
- Understanding unique benefit plan structure with complex eligibility and apply specific benefit rules
- Using Excel skills to match, reconcile, analyze, identify potential issues, and/or create custom reports from multiple data files and sources
- Reviewing client requests and determine best approach to meet client needs
- Tracking and complete weekly, monthly quarterly and annual processes to ensure completion and accuracy
- Assisting participants with eligibility issues and inquiries and Perform other work duties as assigned.
- Researching requests and provide accurate and timely responses. Identify and implement automation opportunities
- Other as they occur to ensure client satisfaction.
Requirements
- Possess bachelor or equivalent work experience required
- Possess analytical, problem-solving, and organizational skills
- Able to quickly master and apply new concepts
- Possess project and client management experience
- Possess intermediate to advanced skill level in Excel. Ability to work independently as well as part of a team.
- Able to adapt with changing priorities results-oriented environment, Limited travel may be required.
- Possess verbal, written, and interpersonal communication skills and the ability to facilitate effective conversations with client and internal team.
- Possess four or more years of professional office work experience.
- Possess two or more years of Benefits (ideally Health and Welfare) experience.
Alight requires all virtual interviews to be conducted on video.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.
You will be notified during the hiring process which checks are required by the position.
Our commitment to Inclusion
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