Technical PMO Lead - IT

Overview

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Job Summary

We are seeking an IT Technical PMO Lead to stand up and run the PMO program. This is an onsite position with 1 day of remote work at our corporate site in Wilmington, DE. Candidates must live within a commutable distance to the site.

PMO Leadership & Operations

• Establish and run the IT PMO, including charter, methodology, standards, and core processes.
• Operate intake, prioritization, readiness review, and governance routines with continuous improvement.
• Maintain the enterprise IT portfolio with visibility into health, risks, dependencies, resource needs, and strategic alignment.
• Provide decision-ready portfolio insights for IT leadership and governance forums.
• In collaboration with the Responsible AI manager and IT strategy team, embed Responsible AI governance by ensuring intake and governance workflows include RAI criteria (risk classification, privacy, fairness, compliance checks) as relevant.
• Tight coordination with Enterprise Architecture for tech fit, standards, reusable patterns, and architecture runway alignment.
• Partnership with Cybersecurity for risk reviews, security gating, privacy checkpoints, etc. Partner across IT for risk, regulatory impact and tracking business value.
• Maintaining delivery quality frameworks (SDLC alignment, documentation completeness, testing readiness, cutover plans).
• Create yearly and multi-year IT PMO roadmap of delivery and value. Also create multiyear IT roadmap of PMO maturity.
• Collaborate with CIO, IT strategy lead and Finance to manage OpEx, Cap Ex investments to track project costs, project benefits realization and value tracking.

Intake, Prioritization & Portfolio Management

• Manage end-to-end intake to ensure initiatives are well-defined, aligned, and ready for prioritization.
• Apply prioritization criteria that reflect strategic alignment, resource constraints, architectural fit, and Responsible AI considerations.
• Partner across IT in assessing initiative readiness and risk.
• Maintain accurate, timely, and transparent portfolio reporting reflecting both delivery and RAI compliance posture.

Delivery Governance & Execution Discipline

• Enforce PMO methodology and governance across initiatives (Agile, Waterfall, Hybrid).
• Oversee risk, dependency, change control, and quality processes for consistent execution. Escalating systemic delivery issues and driving remediation plans.
• Manage project resource planning (capacity, capability, timelines).
• Conduct delivery and compliance audits—including applicable Responsible AI controls for data, model usage, transparency, and safeguards.
• Facilitate governance forums, steercos, and escalation paths with clarity of decisions and follow-ups.
• Provide direct oversight and governance for large scale, critical programs.

Enablement & Delivery Capability Development

• Coach PMs and contractors on PMO standards, governance expectations, and delivery best practices.
• Promote adoption of tools, templates, automation, and repeatable processes to improve execution maturity.
• Support workforce and capability planning aligned to future PMO and portfolio needs.
• Partner with the Responsible AI Manager to ensure teams understand RAI guardrails, approval processes, and documentation requirements.

Strategic Alignment & Value Delivery

• Translate enterprise priorities into actionable plans within the strategic initiative portfolio.
• Establish value framework and govern yearly. Quantify total value definition and project opportunities using standard metrics throughout demand intake. Value confirmation – confirm benefits and define value tracking plan through KPIs and value tracking plan. Define value management and realization, value definition, confirmation and realization. Summary of value after…