Solutions Analyst

About the Role

The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs. Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff.

• Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives.
• Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• As a technical advisor, interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes.
• Generate the highest level of system requirements, based on the customer s needs and other constraints such as budget and schedule. Ensure requirements are consistent, complete, accurate and operationally defined.
• When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval.
• Develop a Statement of Work (SOW) that will outline the customer requirements, responsibilities, and Canon U.S.A. Inc. deliverables.

• Bachelor s degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus.
• Thorough understanding of Information Technology systems and terminology.
• Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+.
• Excellent verbal and written communications, with the ability to adapt one s communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps).
• Demonstrable personal organizational skills and attention to detail.
• Desired:
  Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (e.g. Kofax Products, Laserfiche, Paper Cut, uniFLOW).

STRONG WORKING KNOWLEDGE OF:

• Consultative Sales
• Document Management / scanning applications and workflows
• Output Management Solutions
• Security Services

In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024, has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

Who We Are — Where Talent Fosters Innovation. We offer a full range of rewards, including competitive compensation and benefits. For more information, visit  and connect with us on Linked In at

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week. Schedules may change based on business needs.