Ecommerce Project Manager; Remote

Paladin Consulting is currently hiring a Ecommerce Project Manager to join our team working remotely.

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Job Title: Ecommerce Project Manager
Work Location: Remote
Education/Experience Required
: 3–5 years of experience as a Scrum Master in an IT or software development environment.

• The Ecommerce Project Manager leads the planning, execution, and delivery of industrial ecommerce initiatives across a small, high‑impact team.
• This role requires a strong blend of traditional Project Management discipline and hands‑on Scrum Master leadership, ensuring predictable delivery across multiple concurrent work streams.
• The ideal candidate brings deep ecommerce experience, strong business analysis skills, and the ability to coordinate across IT, SAP, manufacturing, and external partners.
• This position is ideal for someone who thrives in a manufacturing environment where ecommerce depends on accurate ERP data, complex pricing logic, product configuration, and order‑to‑cash workflows.

• Lead end‑to‑end ecommerce project delivery using both Waterfall and Agile/Scrum methodologies.
• Serve as Scrum Master for a team of three developers, running daily standups, sprint planning, retrospectives, and backlog refinement.
• Manage multiple Scrum and Kanban boards to maintain visibility, prioritization, and predictable delivery.
• Solicit, document, and validate business requirements from stakeholders across ecommerce, IT, manufacturing, operations, and customer service.
• Perform business analysis to translate requirements into user stories, acceptance criteria, and technical specifications.
• Coordinate with third‑party vendors to ensure alignment on scope, timelines, and deliverables.
• Collaborate with internal IT departments including SAP, infrastructure, security, integrations, and data teams.
• Conduct ecommerce QA testing including functional testing, data validation, SAP integration checks, and workflow verification.
• Develop and maintain project plans, timelines, budgets, and resource allocations.
• Run reports and analyze project and platform data to support decision‑making and continuous improvement.
• Manage risks, issues, and cross‑team dependencies with proactive communication and structured follow‑up.
• Ensure high‑quality delivery through testing coordination, acceptance criteria validation, and post‑launch monitoring.
• Support SAP‑related ecommerce integrations, including pricing, inventory, product data, and order workflows.
• Drive continuous improvement in project processes, documentation, and team operations.

Required Qualifications:

• 5+ years of ecommerce experience in B2B, industrial, or manufacturing environments.
• 5 years of experience as a Scrum Master in an IT or software development environment.
• 5 years of Project Management experience using Waterfall, especially for structured or cross‑functional initiatives
• Experience working with SAP Commerce Cloud
• Manufacturing or industrial background strongly preferred due to the complexity of product data, pricing, and fulfillment.
• Strong business analysis skills, including requirements gathering, documentation, and stakeholder facilitation.
• Experience coordinating with third‑party vendors and cross‑functional IT teams.
• Ability to manage multiple boards, projects, and priorities in a fast‑paced environment.
• Excellent communication and stakeholder management skills across technical and non‑technical audiences.

Preferred

Skills:

• Familiarity with B2B ecommerce platforms such as SAP Commerce Cloud, Magento, Optimizely, or custom industrial platforms.
• Understanding of APIs, integrations, and data flows between ERP, PIM, CRM, and ecommerce systems.
• Experience with QA processes including functional testing, regression testing, and UAT coordination.
• Ability to create clear documentation including requirements, user stories, test plans, and process flows.
• Strong analytical mindset with the ability to interpret data and recommend improvements.
• Experience in change management for digital or ecommerce initiatives.

• Predictable delivery driven by strong Scrum leadership and disciplined project management.
• Accurate, complete business requirements that reduce rework and accelerate development.
• High‑quality releases validated through structured QA and cross‑team coordination.
• Smooth collaboration between developers, SAP teams, manufacturing stakeholders, and external vendors.
• Improved stability, performance, and functionality of ecommerce platforms supporting industrial customers.

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Paladin Consulting is an EEOC employer.