ASG Presales Solutions Engineer - Identity

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

The ASG Presales Solutions Engineer – Identity collaborates with account teams to assess customer cybersecurity needs and will be a customer-facing cloud security expert. They will take a consultative approach to security projects and have a holistic understanding of how security technology enables business. The Solutions Engineer will also develop and deliver new security services offerings to address customer requests/opportunities.

This is a remote position that may be required to reside in the Central or Northeast region of the US as required for business needs and as determined by SHI management.

• Collaborate with account teams to evaluate and understand customers  cybersecurity technologies and needs.
• Collaborate with multiple layers of contacts within client organizations, including CIO, CSO, CISO, Security Engineers, and procurement to strengthen our overall customer relationship and better understand goals and objectives.
• Understand the company’s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
• Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training.
• Stay current on new technology, trends, and market behavior by studying market trends and the industry landscape.
• Engage in self-study and independent work in lab facilities to increase job-related knowledge and skills.
• Develop collateral to assist with cybersecurity sales engagements.
• Develop use cases in the SHI lab to support sales engagements.

• Presenting:
  Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
• Negotiation:
  Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
• Communication:
  Can effectively communicate complex ideas and information to diverse audiences and facilitate effective communication between others.
• Detail-Oriented:
  Can manage complex tasks or projects, identify errors or inconsistencies, ensure all details are addressed, and maintain quality.
• Organization:
  Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
• Follow-Up:
  Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
• Problem-Solving:
  Can proactively identify potential problems, initiate preventive measures, and propose innovative solutions.
• Relationship Building:
  Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
• Documentation:
  Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
• Results Orientation:
  Can set challenging goals for their team and lead them to achieve these goals, with a track record of results.

• Experience working in identity management and security solutions.
• Deep technical identity governance and security knowledge, including IAM, PAM, IGA, SSO, MFA, CIAM, CLM, and PKI controls.
• Excellent presentation skills, including the ability to run demos on identity security solutions.
• Outstanding written and verbal communication.
• Attention to detail, organization, and follow-up skills.
• Initiative to research…