Senior Manager, Digital Product Management - Fully Remote

Futures start here. Where first steps, new friendships, and confident learners are born. At Kinder Care Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s Kinder Care Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share.

And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

At Kinder Care Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive.

As the Senior Manager, Digital Product Management, you will be responsible for shaping and executing the digital product strategy to drive business growth and enhance customer experiences for our center/site staff & families. You will lead a team of ~2-4 product managers and collaborate cross-functionally to deliver innovative, user-centric solutions that align with company goals.

This role will oversee our core Center & Site Management platforms, supporting each of our brands. These applications allow our field staff to handle key transactional activities for our families, such as scheduling, discounting, billing & attendance tracking. We’re looking for an innovative product leader to drive a long-term strategy that enables us to modernize these experiences & deliver stronger automation for our field & corporate staff.

Responsibilities:

Product Strategy & Vision

• Define the digital product roadmap, through cross-functional partnership that identifies & prioritizes new opportunities across the organization.
• Lead customer & employee research, market analysis, and competitive benchmarking to refine concepts that will create sustainable value for our families & organization.
• Establish yourself as a leader within the Digital Products Program, being an active storyteller within the organization, while driving best practices within the digital program.

• Provide mentorship and guidance to your team of Product Managers, helping them develop the skills and knowledge needed to excel in their roles.
• Partner with strategy, marketing, operations, billing, finance & engineering to create & drive seamless product execution.
• Influence executive stakeholders by presenting data-driven insights and recommendations.
• Facilitate effective communication between Product Owners, Development Teams, and Business Stakeholders to ensure a shared understanding of goals and alignment on priorities.

• Lead an entire value stream, through the eyes of our key consumers.
• Own the end-to-end product lifecycle, from conceptualization to launch and iteration.
• Implement agile methodologies and standards for efficient product delivery.
• Provide key product requirements to technical partners, while aligning on technical solutions.
• Drive AI, workflow automation, and emerging technology adoption to reduce manual effort and improve scalability across digital experiences.
• Act as the key representative with external suppliers to influence the roadmap of applications that our core to your value stream.

• Align product investments with P&L and revenue growth objectives.
• Optimize pricing/discounting models, drive user adoption, and digital monetization strategies.
• Establish key performance indicators to measure product performance and impact on customer experience.

• Leverage analytics, user behavior insights, and A/B testing to refine product offerings.
• Champion a customer-first approach, ensuring intuitive, seamless digital experiences.
• Iterate based on feedback, ensuring continuous product improvement and innovation.

• Collaborate with your team of Product Managers and across the digital program to prioritize feature…