Software Engineer - SRE

About the role

As a Software Engineer - SRE, you will make an impact by driving platform reliability, performance, and resilience across complex, distributed, and cloud-native systems. Your work will directly reduce incident impact, accelerate root cause analysis, and enable proactive operations through advanced telemetry and AI-driven insights. By embedding observability into engineering workflows, you will help teams move from reactive monitoring to intelligent, data-driven reliability practices.

You will be a valued member of the Cloud Infrastructure and Security team and work collaboratively with the Senior Manager.

• Design and implement observability strategies across distributed systems and cloud-native environments
• Deploy, operate, and maintain enterprise observability platforms, with deep focus on Splunk and Dynatrace
• Develop and tune automated alerting systems, including AI/ML-based anomaly detection
• Build dashboards and visualizations delivering real-time insights into system health and performance
• Implement distributed tracing and centralized log aggregation to support root cause analysis and performance optimization
• Integrate observability capabilities into CI/CD pipelines in partnership with Dev Ops and SRE teams
• Analyze telemetry data (metrics, logs, traces) to optimize performance, availability, and scalability
• Drive proactive incident detection and resolution through telemetry and AI-assisted analysis
• Support security, compliance, and operational monitoring through observability tooling
• Maintain a minimum of 90% weekly usage of AI tools such as Git Hub Copilot, Microsoft 365 Copilot, and other GenAI platforms approved by the enterprise
• Stay current with evolving AI capabilities and features, and apply them to improve delivery quality and velocity.

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Eden Prairie, MN. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 5+ years of hands-on experience with Splunk and Dynatrace in enterprise or large-scale environments
• 5+ years of experience in observability, Dev Ops, or Site Reliability Engineering
• Strong understanding of distributed systems, microservices, and telemetry data (metrics, logs, traces)
• Proficiency with observability and monitoring tools including Dynatrace, Splunk, Glassbox, Datadog, Grafana, and Open Telemetry
• Experience with at least one programming language (Go, Python, or Java)
• Hands-on experience using enterprise-approved AI tools (e.g., Git Hub Copilot, Microsoft 365 Copilot) to support development and operational workflows
• Familiarity with cloud platforms (AWS, Azure, or GCP)

• Experience applying AI/ML-based anomaly detection or predictive analytics within observability platforms
• Exposure to AIOps or intelligent alerting solutions
• Advanced dashboarding and visualization for executive or business stakeholders
• Experience integrating observability with security and compliance monitoring
• Prior work in highly regulated or large-scale production environments

We re excited to meet people who share our mission and can make an impact in a variety of ways. Don t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until February 11, 2026

The annual salary for this position is between $114,000 - $133,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary…