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Director, IT Service Desk & Incident Management; Remote
Remote / Online - Candidates ideally in
South Naperville Area, Will County, Illinois, 60564, USA
Listed on 2026-02-12
South Naperville Area, Will County, Illinois, 60564, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
A healthcare company is seeking a Director for their IT Contact Center. This role focuses on leading IT service desk operations while ensuring service stability and performance in alignment with defined SLAs. Candidates should have a strong background in IT service management, excellent leadership skills, and an ability to drive strategic initiatives. The ideal applicant will have extensive experience in technology, particularly in automation and self-service implementations, and be passionate about enhancing user experience through technology.
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