Computer Software Engineering Technologist - Hardware and Software Support, Onsite

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Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

Challenging work with amazing impact that contributes to security, peace, and freedom worldwide

Extraordinary co-workers

Some of the best tools, equipment, and research facilities in the world

Career advancement and enrichment opportunities

Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)

Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://(Use the "Apply for this Job" box below)..gov

* These benefits vary by job classification.

What Your Job Will Be Like:

We are seeking a skilled and motivated IT Technologist to join our dynamic team. The successful candidate will be responsible for maintaining and managing computer system resources and networks that are crucial to department R&D projects and operations. These systems include multiple mass storage devices, servers, and computers running custom applications integral to our mission. The role involves addressing a wide range of technical challenges, from hardware troubleshooting to network infrastructure and vulnerability patches.

Additionally, the candidate will contribute as a team member to our overarching mission of developing, testing and implementing physical security intrusion detection technologies to defend against physical threats to national assets. This may include supporting field exercises and activities, software development, and technical systems management and operations.

On any given day, you may be called on to:

Hardware Management:
Oversee, monitor, maintain, and troubleshoot a broad inventory of equipment including computers, servers, sensors, and robotic systems.

Network Management:
Oversee, maintain, monitor, and troubleshoot internal networks with minimal downtime during critical hours and ensure networks meet internal policy requirements. Continually explore ways to enhance and improve the network with a forward-looking mindset.

Issue Resolution:
Troubleshoot and resolve technical issues on servers and department computers promptly.

Technical Support:
Provide technical support for design and engineering efforts on new capabilities in collaboration with our development teams.

Custom Applications:
Utilize and manage custom software applications designed to tackle complex challenges.

Project Contribution:
Assist staff as a contributor on projects, including identifying project requirements, software development, hardware/software interfacing, data collection and field testing.

Security Maintenance:
Stay up to date with emerging vulnerabilities and patches to ensure the security and integrity of our systems.

Due to the nature of the work, the selected candidate must be able to work onsite.

Salary Range:

$63,800 - $123,400

* Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

Qualifications We Require:

Associate's degree in Information Technology or related field and two years of related experience.

Ability to obtain and maintain a DOE Q-level security clearance.

Qualifications We Desire:

Bachelor's degree in Information Technology or similar field.

Experience setting up, maintaining, troubleshooting and rebuilding Linux/Unix and Windows operating systems.

Competency designing and assembling high performance personal computers and servers (including providing specifications to meet…