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IT Support Technical Support

Remote Support Engineer II — Unlimited PTO

Remote / Online - Candidates ideally in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: blueAlliance IT
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A managed services provider in Cincinnati is seeking a Support Engineer II to deliver technical support primarily through phone and ticketing systems. Key responsibilities include resolving escalated tickets, maintaining service levels, and providing onsite client support. The ideal candidate should have strong knowledge of Active Directory, virtualization technologies, and networking. The role offers flexible working hours and comprehensive benefits including health insurance and retirement plans.
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