Manager, Digital Product Development

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

SLM Education Services LLC f/k/a SLM Nitrocollege LLC, 300 Continental Drive, Newark, DE 19713

Full time 40 hours per week, Monday - Friday

• Manage the end-to-end product development process, ensuring adherence to timelines, quality standards, and budget constraints.
• Collaborate closely with product managers, designers, and engineers to define product requirements, user stories, and technical specifications.
• Conduct regular project status meetings, track progress, and proactively address any potential roadblocks or issues.
• Provide guidance, mentorship, and support to a team of product developers, fostering a collaborative and high-performing work environment.
• Collaborate with cross-functional teams, including design, engineering, marketing, and business development, to ensure seamless coordination and integration of digital products.
• Apply agile methodologies and best practices to manage the product development lifecycle, including backlog management, sprint planning, and iterative development.
• Remote work permitted.

• Bachelor degree in Computer Science, Engineering Management, or a related field of study and five (5) years of experience as a Product Management Intern, Associate Project Manager, Product Manager, or related role where required experience was gained.
• Employer will also accept a Master’s degree in Computer Science, Engineering Management, or related field of study and three (3) years of experience as a Product Management Intern, Associate Project Manager, Product Manager, or related role where experience was gained.
• Agile methodologies and experience with agile product management practices.
• Product development lifecycle, including requirements gathering, UX/UI design, development, testing, and release.
• Project management and collaboration tools such as Jira, Asana, or Trello.
• Understanding of programming languages such as JavaScript, HTML, and CSS as well as understanding of software development for CMS platforms such as Hubspot.
• Use data & analytics to guide the product development roadmap.
• Digital marketing, A/B test management, and conversion rate optimization.
• Digital experimentation tools such as Optimizely or Adobe Target.
• Web analytic tools such as Heap, Adobe Analytics, or Google Analytics.

• Certifications in product development methodologies such as Six Sigma or Safe Agile.

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• Competitive base salaries
• Bonus incentives
• Generous PTO, Floating Holidays and 12 Federal Holidays observed
• Support for financial-well-being and retirement 401k…