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AI QA Automation Engineer - Remote; Genesys Cloud
Remote / Online - Candidates ideally in
Missouri, USA
Listed on 2026-02-13
Missouri, USA
Listing for:
NTT DATA North America
Remote/Work from Home
position Listed on 2026-02-13
Job specializations:
-
IT/Tech
IT QA Tester / Automation, IT Consultant
Job Description & How to Apply Below
A leading technology services provider is hiring an IT Test Analyst to work remotely. This position focuses on the testing of AI-driven call flows within Genesys Cloud, requiring 5-7 years of QA experience and a Bachelor's degree. The ideal candidate will validate call flows, design test cases for natural language understanding models, and ensure quality in AI-enabled interactions. Strong collaborative skills, attention to detail, and previous experience with contact center platforms such as Genesys are essential.
This role is crucial for enhancing user experiences in automated environments.
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