Senior Director, Account Management; Consumer & Services - Remote
McLean, Fairfax County, Virginia, USA
Listed on 2026-02-13
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IT/Tech
EPAM is seeking a seasoned Senior Account Director to drive strategic growth in our Consumer & Services practice. This leader will combine deep industry expertise with a strong consulting and technology background to shape transformational engagements with some of the world’s most recognized CPG and retail brands. In this role, you will own executive-level relationships, expand accounts through innovation and thought leadership, and partner with global delivery teams to deliver measurable impact for clients.
ResponsibilitiesServe as the strategic Account Director for a portfolio of key Consumer & Services accounts, owning senior relationships, revenue, and growth outcomes
Co-develop and execute account strategies in alignment with EPAM leadership to drive delivery excellence, client satisfaction, and multi-year growth
Act as a trusted advisor at the intersection of business, customer, and technology, bringing forward solutions that enable large-scale transformation
Spot, shape, and sell complex, multi-disciplinary deals across the EPAM portfolio—ranging from strategy and design through engineering, AI, data, cloud, and digital platforms
Partner with solution architects and delivery leaders to design and scope engagements, set operating models, and ensure smooth transition from sales to delivery
Track industry and technology trends to proactively identify new opportunities for value creation in the CPG and retail space
Oversee the financial, contractual, and performance aspects of your accounts, ensuring profitable, sustainable growth
Lead or support pursuits, RFP responses, proposals, and executive presentations—positioning EPAM as a partner of choice for enterprise transformation
Build and mentor account teams, fostering cross-functional collaboration to maximize client impact and EPAM’s brand presence in the industry
15+ years in client-facing leadership roles with accountability for revenue growth, ideally in a top consulting, services, or technology firm
10+ years in the Consumer/CPG industry, with a strong record of selling and delivering large-scale, transformative engagements
Proven track record of executive-level relationship building, solution selling, and multi-million-dollar deal closure
Strong business acumen and understanding of how technology drives consumer growth, marketing effectiveness, supply chain resiliency, and new business models
Exceptional communicator with polished executive presence and ability to influence at the C-suite level
Demonstrated leadership of cross-functional and global teams; able to inspire and align diverse stakeholders
Adept at problem solving, creative solutioning, and bringing clarity to complex situations
Comfortable operating in a fast-paced, high-growth environment with high expectations for impact and results
Willingness to travel up to 25%
Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program
Unlimited access to Linked In learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
Paid Holidays - nine (9) total per year
Legal Plan and Identity Theft Protection
Accident Insurance
Employee Discounts
Pet Insurance
Employee Stock Purchase Program
If otherwise eligible, participation in the discretionary annual bonus program
If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.
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