IT Business Systems Analyst

Overview

The work we do matters! Hiring Agency Health & Human Services - Agency 25

Location:

Lincoln, NE

Hiring Rate: $26.263

Job Posting: JR IT Business Systems Analyst (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 01-31-2026

The State of Nebraska, Department of Health and Human Services, is seeking an IT Business Systems Analyst to join our IS&T Team! In this role, you will conduct business process analysis and design while providing systems support for automated business applications. Acting as a liaison between business end users and application developers, you will ensure seamless communication and effective system solutions.

If Information Systems and Technology is where you thrive, this position may be a great fit for you!

• Serve as a liaison between technical developers and Child Support Enforcement partners.
• Gather and analyze complex business processes and requirements.
• Communicate with DHHS personnel and external partners to gather business requirements for the CHARTS application.
• Participate in developing requirement specification documents and facilitate JAD sessions.
• Document business requirements and objectives, including functional workflows for software modifications.
• Review and recommend solutions proposed by programming staff for system changes or enhancements to management.
• Review system design documents and revalidate previously defined business processes.
• Investigate and resolve reported issues and concerns.
• Define and execute test scripts, document test results, report defects, and conduct retesting.
• Provide daily support to CHARTS application users, including prompt response to inquiries.
• Develop online Help, Release notes, and publications to assist front-line users.

Minimum Qualifications
:
Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications.

Preferred Qualifications: Child Support Enforcement experience and/or Business Analyst experience on a software development project.

Other: Must be located in Nebraska. This is not an out-of-state remote position.

Knowledge, Skills, Abilities

Knowledge
: system design and analysis; computers and electronics; basic arithmetic; needs assessment techniques; quality service standards; alternative delivery systems; customer satisfaction evaluation techniques; information requirements analysis; specification development and writing; prototype evaluation; principles and processes involved in business and organization planning, coordination and execution; design techniques, principles, tools and instruments; instructional methods and training techniques.

Skills
: facilitation to solve problems; using math to solve problems; using scientific methods to solve problems; information gathering; conveying users perspective to technical people in technical language and technical perspective to users in non-technical language; using logic and analysis to identify the strengths and weaknesses of different approaches; identifying the nature of problems; conducting tests to determine whether equipment, software, or procedures are operating as expected;

reading comprehension; active listening; reorganizing information to get a better approach to problems or tasks.

Abilities
: communicate information to others, orally and in writing; recognize and identify problems; combine separate pieces of information, or specific answers to problems, to form general rules or conclusions; apply general rules to specific problems to come up with logical answers; correctly follow a given rule or set of rules in order to arrange things or actions in a certain order;

combine and organize different pieces of information into a meaningful pattern; interact with computers; analyze data or information; obtain information needed to do the job; think logically; evaluate information against a set of standards and verify that it is correct; document/record information; organize, plan and prioritize work.

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We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: #benefits

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