Ticketing Coordinator

Ticketing Coordinator Role Summary & Responsibilities:

As the Ticketing Coordinator, your role will have a heavy focus on the management and reporting of sales data, support with ticketing pre-sales and on-sales, information tracking, and support for our tours. Additional Responsibilities:

• Complete and distribute accurate weekly ticket counts for events and distribute count requests externally, working with various departments/venues and using various internal systems.
• Coordinate with venue box offices, promoters, and ticketing platforms on inventory management and technical setup
• Build and maintain VIP package offerings, artist meet & greet experiences, and premium hospitality landing pages
• Monitor on-sale performance, identify issues, and coordinate rapid response solutions
• Coordinate presale and onsale VIP campaigns, including fan club, credit card, venue, and radio presales, with detailed timeline management
• Build VIP upgrades and Artist /Tour VIP landing pages for our website.
• Interact with artists, agents, and management, providing requested reports as necessary.
• Perform additional assignments as needed.

• 1-3 years of experience working in Box Office / Music Tours or VIP Event-related positions
• Ability to interpret and analyze data.
• Prioritization, organization, and problem-solving skills
• Follow-up and time management skills
• Ability to engage in positive interaction with employees and industry contacts
• Ability and willingness to assist with both low-level and high-level tasks
• Willingness to learn required business systems
• Adaptability to change regarding department systems and protocols
• Knowledge of Google Suite
• Proficiency with Microsoft Office applications (Excel, Word, etc.)

• Experience with:
  Shopify (Event Ticketing/Event Calendar)
• Experience using Monday (to track tasks/projects)
• Experience using Basecamp
• Previous experience working on Music Tours in other roles

This position is a hybrid role working out of our Nashville office. You'll work with your manager on a schedule that involves some office days and some work from home days. Do not apply unless you currently live within driving distance of Nashville, TN.

• In addition to salary, we provide healthcare benefits, retirement and financial benefits, and a generous PTO policy

Please & Thank You is a collective of individuals specializing in touring, experiential events, brand partnerships, digital development, commerce, and logistics. We combine market-specific technology, years of experience, and world-class partners to provide a suite of services that help to power touring experiences & web presence for some of the largest artists in the world. Learn more at

Please & Thank You is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, or veteran status.

Please note that Please and Thank You reserves the right to modify an employee’s job description at any time during the course of employment. Additionally, employees may be asked to perform duties outside of their primary responsibilities as business needs evolve.