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Remote Tier 2 Help Desk Analyst — VA
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-02-13
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
GovCIO
Full Time, Remote/Work from Home
position Listed on 2026-02-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading IT services provider is seeking a Help Desk Analyst to support the Department of Veteran Affairs. This full-time, remote role involves resolving help desk tickets, interacting with end users, and maintaining help desk processes. Candidates should have a Bachelor's degree and proficiency in MS Office, with a strong understanding of ticketing systems. They're looking for organized individuals with excellent communication skills to work collaboratively with a dedicated team and ensure user satisfaction.
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