Technical Analyst; Remote

LOCATION: Remote - This is a home based, virtual position that operates Monday - Friday from 8:30am-5:00pm EST. Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.

GENERAL STATEMENT OF JOB

The Technical Analyst works with stakeholders from all business units and related third parties to define and document business processes and software requirements for software development initiatives including operational reporting, data warehousing, data analysis, data science, and application development.

Interfaces with various departments and/or functional teams as required to support solution delivery. Proactively identify needs or issues; analyze business processes; develop strategies and propose technical and process solutions; document requirements for proposed solutions; and liaise with the stakeholders throughout the development process. Participates throughout the software development lifecycle by not only gathering and documenting requirements, but also ensures changing requirements are documented, ongoing development is in line with the documented requirements, test plans and testing activities match documented requirements, and the final deliverables fulfill all documented requirements.

Perform ad hoc data analysis, perform data extracts to satisfy business department needs, and generate prototypes of software systems.

ESSENTIAL JOB FUNCTIONS

Requirements Analysis:

• Define the business problem and primary objectives for software development projects by analyzing and modeling the business domain to create a complete picture of workflows and functional and technical requirements fulfilled by existing and proposed solutions.
• Identify and validate the business requirements.

Requirements Documentation:

• Prepare accurate and detailed requirements documents and development specifications; coordinate requirements walkthroughs with stakeholders; and obtain business unit signoff on the requirements documents verifying that use cases, process models, and specifications accurately portray the business needs.

Data Analysis and Prototyping:

• Pull ad- hoc data from Vaya Health data systems to support business department requests.
• Creation of prototype systems and reports as proof of concept prior to formal development.

Follow-up Requirements During Development Process:

• Collaborate with other teams in MIS during all phases of the development process to ensure that developed products meet business needs.
• Participate in product testing to ensure alignment with requirements.

Professional Development:

• Continue learning and improving upon the skills necessary to stay competitive in the field and coincide with the advances in technology.
• Participate in conferences, seminars, certification programs, etc. as applicable to ensure continued skill development and technical competency.

Other Duties as Assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Strong knowledge and experience in the development of Business Intelligence and reporting solutions
• Proven ability to understand business processes and interact directly with internal customers and peers to provide sound business solutions
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building
• Excellent verbal and written communication skills; the ability to articulate ideas clearly
• Proven ability to meet commitments and manage expectations
• Proven problem solver, with the ability to understand complex processes and applications
• Desire for constant improvement
• Must be able to work independently and as a strong team player
• Ability to work in a fast-paced, deadline driven environment running multiple projects simultaneously
• Must possess the integrity and decision-making skills necessary to work with and protect confidential personal health information

EDUCATION & EXPERIENCE REQUIREMENTS

• A High School Diploma/GED and six (6) - ten (10) years of experience supporting business computer systems or similar applications

OR

• An Associate Degree in Information Systems or related business field and four (4) years of experience supporting business computer systems or similar applications

OR

• An Associate Degree and six (6) years of experience supporting business computer systems or similar applications

OR

• A Bachelor's Degree in Information Systems or related business field and at least two (2) years of related experience analyzing and designing business systems

OR

• A Bachelor Degree and three (3)- five (5) years of related experience analyzing and designing business systems

PHYSICAL REQUIREMENTS

• Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
• Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.

RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN,…