Junior Business Analyst

Job Summary

The primary responsibility of the Junior Business Analyst (Jr BA) is to support business and technology initiatives by assisting with requirements gathering, documentation, process analysis, and coordination activities under the guidance of a Business Analyst or Development Manager. This role builds foundational analysis, communication, and systems‑thinking skills while contributing to delivery efficiency across projects and production support work streams.

• Job Title:
  
  Junior Business Analyst
• Job Code: JRBUSIA
• Department:
  Information Technology
• Location:
  
  Duluth
• Reports To:
  
  Developer Manager
• FLSA Classification:
  Non‑Exempt
• EEOC Classification:
  Clerical
• Supervisory Responsibilities:
  
  Yes No

• Assists in gathering, clarifying, and documenting business requirements and user stories under the guidance of senior analysts or the Development Manager.
• Supports the creation and maintenance of documentation including requirements, acceptance criteria, meeting notes, and basic process maps.
• Helps analyze and document current ‑ state business processes, identifying gaps or inconsistencies and validating understanding with stakeholders.
• Participates in agile activities such as backlog refinement, sprint planning, demos, and maintaining Jira tickets or story details.
• Coordinates with business stakeholders and technology teams by tracking action items, follow ‑ ups, clarifications, and open questions.
• Assists in testing activities to confirm that solutions meet documented requirements and business needs.
• Develops foundational knowledge of business domains, enterprise systems, analysis tools, and delivery practices, incorporating feedback to improve quality.
• Contributes to process and documentation improvements by identifying opportunities to streamline templates, standards, or intake workflows.
• Promotes effective communication and collaboration across teams to support successful project and workstream outcomes.
• Performs other duties as assigned.

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• 1 – 2 years of experience in business operations, IT support, analytics, or project coordination.
• Strong written and verbal communication skills.
• Ability to document requirements, processes, and meeting outcomes clearly.
• Basic analytical skills to identify gaps, inconsistencies, or missing information.
• Ability to manage multiple tasks, follow ‑ ups, and deadlines in a fast ‑ paced environment.
• Exposure to enterprise systems or data environments (ERP, CRM, WMS, etc.).
• Proficiency using Microsoft Office and collaboration tools (Teams, email, shared documentation).
• Good judgment in knowing when to work independently vs. when to request guidance.

• Coursework or certification in Business Analysis, Information Systems, Data Analytics, or Project Management.
• Progress toward ECBA, CAPM, or similar certification.
• Familiarity with Jira, Confluence, and project ‑ tracking tools.

Regular interaction with business stakeholders, fellow analysts, developers, QA team members, and project staff to support documentation, analysis, and delivery activities. The role also includes routine communication with the Development Manager or assigned Business Analyst for guidance, prioritization, and feedback. Collaboration focuses on gathering information, validating understanding, tracking action items, and ensuring alignment between business needs and technology solutions, with occasional interaction with senior leadership through prepared materials and meeting support.

Work Environment:
This position works in a professional office work setting. Requires regular use of office equipment including computers, phones, and printers. May work from home office occasionally. Occasional overtime may be required.

Physical Demands:
Sitting – Frequently;
Talking – Frequently;
Typing – Frequently;
Hearing – Frequently;
Seeing – Frequently.

Physical Work:
None – N/A.

Travel Required:

No.

Additional Information:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel. Job duties outlined in this job description are considered “Essential Functions” and have been formulated in accordance with the guidelines established by the Equal Employment Opportunity Commission (EEOC).

The provisions of the American with Disabilities Act (1990) stipulate that employees must be capable of performing the “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

Diversi Tech is an Equal Opportunity Employer.