Senior Business Analyst - REMOTE

Overview

Our Healthcare Insurance Client is looking for a Senior Business Analyst. This will be a remote work from home position. The duration is a 1 year contract with the opportunity for extensions or conversion to FTE. We are looking for candidates with very strong Content Management Systems experience, SSO, external web and mobile applications, and healthcare insurance industry experience.

• Configuration, testing and release of customizations in the flagship secure member portal (web and mobile).
• Addition of content, banners, images, and links using Content Management Systems & other homegrown applications.
• Maintain assignments on sprint board.
• Content authoring in CMS systems.
• Support daily regression testing of customizations.
• Testing in QA and Production environments.
• Gather business requirements to support customization tools.
• Participate in daily intake & scrum calls.

• Minimum of 5 years as business analyst or digital product experience.
• Minimum of 3 years’ experience configuring & testing customizations on digital applications.
• Minimum of 2 years’ experience as a Content Author & Modeler in Contentful.
• Minimum of 2 years’ experience using Airtable as a homegrown Content Management System.
• Excellent communication skills, with an ability to explain difficult concepts to non-technical users.
• Proven analytical abilities and problem-solving skills.
• Experience generating process documentation and reports.
• Ability to prioritize and manage time well on tight deadlines.

• Background working for a healthcare company is desired.
• Familiarity with Content Management Systems.
• Experience with Single Sign On technologies.
• Experience with the following tools:
  Excel, Word, PowerPoint, Outlook, SharePoint, Airtable, Rally, Confluence, Contentful, AEM, AI, Jira.
• Background with Agile and ideally SAFe.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Minimum of 5 years as business analyst or digital product experience.
• Minimum of 3 years’ experience configuring & testing customizations on digital applications.
• Minimum of 2 years’ experience as a Content Author & Modeler in Contentful.
• Minimum of 2 years’ experience using Airtable as a homegrown Content Management System.
• Excellent communication skills, with an ability to explain difficult concepts to non-technical users.
• Proven analytical abilities and problem-solving skills.
• Experience generating process documentation and reports.
• Ability to prioritize and manage time well on tight deadlines.

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