IT Specialist- Hybrid

We are seeking an experienced and dependable IT Specialist to support a multi-office law firm operating in Marietta, GA and Douglasville, GA
. This role is structured as a hybrid engagement for system maintenance and additional on‑site support with hourly billing by invoice. The IT Specialist will ensure reliable technology operations while maintaining the confidentiality and security required in a legal environment.

• Provide ongoing IT support, including system monitoring and maintenance.
• Deliver on‑site and remote technical support for attorneys and staff at both office locations.
• Travel between the Marietta and Douglasville offices as needed.
• Troubleshoot and resolve hardware, software, network, and connectivity issues.
• Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
• Support legal and office software, including document management, billing, and time‑keeping systems.
• Manage user accounts, permissions, passwords, and access controls.
• Perform routine updates, backups, and security patches.
• Ensure data security, confidentiality, and compliance with legal industry best practices.
• Coordinate with third‑party IT vendors and service providers.
• Document technical issues, resolutions, and system configurations.
• Provide basic user training and technical guidance.
• Respond promptly to urgent or time‑sensitive IT matters.

• Proven experience as an IT Specialist, IT Support Technician, or similar role.
• Experience supporting a law firm or professional services environment strongly preferred.
• Strong knowledge of Windows and/or macOS systems.
• Experience with Microsoft 365, cloud‑based platforms, and email systems.
• Working knowledge of networking, VPNs, firewalls, and cybersecurity best practices.
• Strong troubleshooting, organizational, and time‑management skills.
• Excellent communication and customer service abilities.
• High level of discretion when handling confidential and sensitive information.

• Reliable transportation and a valid driver’s license.
• Ability and willingness to travel between Marietta, GA, and Douglasville, GA.
• Availability to provide services under a standard hourly rate as needed.
• Ability to work independently with minimal supervision.
• Ability to lift and transport standard IT equipment.
• Willingness to sign confidentiality and non‑disclosure agreements.
• Must comply with all applicable Georgia and federal laws governing independent contractors.

• Hourly billing by invoice for baseline IT maintenance and support.
• Mileage reimbursement for travel between office locations at the applicable IRS standard rate.
• Contractor is responsible for all applicable taxes, insurance, and expenses consistent with 1099 status.

• Experience with legal case management or billing platforms.
• Familiarity with data privacy, cybersecurity, or compliance standards.
• IT certifications (CompTIA, Microsoft, or similar).

Experience supporting small to mid‑sized law firms.

The firm provides equal opportunity in contractor selection and complies with all applicable federal and Georgia laws.

Flexible work from home options available.