Systems Administrator

Overview

PRIMARY

PURPOSE:

The Systems Administrator I maintains the computing infrastructure and technology operations for the Morsani College of Medicine, Taneja College of Pharmacy, and Heart Institute facilities, the Center for Advanced Medical Learning and Simulation, HMT, STC, and FHSC as well as various clients located on Davis Island. This position provides on-site support for computer systems, laboratory equipment (including ELLs), office environments, and auditorium facilities as well as supplemental support for classroom technology.

Job Description

PRIMARY

PURPOSE:

The Systems Administrator I maintains the computing infrastructure and technology operations for the Morsani College of Medicine, Taneja College of Pharmacy, and Heart Institute facilities, the Center for Advanced Medical Learning and Simulation, HMT, STC, and FHSC as well as various clients located on Davis Island. This position provides on-site support for computer systems, laboratory equipment (including ELLs), office environments, and auditorium facilities as well as provides supplemental support for classroom technology.

Core responsibilities include installing and maintaining computer hardware, printers, scanners, and networking equipment; resolving technical and security issues; and delivering technical support during departmental events. The role encompasses troubleshooting user accounts, optimizing system performance, and advising on hardware and software procurement.

The Systems Administrator I also oversees IT operations and provides technical guidance to IT Service Management staff and temporary employees at the building and MDD/IT Walk-Up desk, while ensuring compliance with organizational IT policies and identifying opportunities for process improvement.

ORGANIZATIONAL

SUMMARY:

Located in the vibrant and diverse Tampa Bay region of Florida’s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment.

USF is one of the nation’s largest public universities, serving more than 50,000 students with an annual budget of $1.8 billion. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report s list of best universities, which it ranks as the 44th best public university in America.

USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country. USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services:
Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit:
Information Technology | University of South Florida (usf.edu)

ADDITIONAL INFO FOR APPLICANTS: The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.

USF offers GREAT BENEFITS to full time employees!!

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation Days
• Paid Sick Days
• 11 Paid Holidays
• Various Retirement Options, including 401K employer match
• Tuition Assistance (available for yourself, spouse, partner or dependent)

For more information about your total compensation package and other USF benefits, please visit:
Work at USF

Responsibilities

PRIMARY

JOB DUTIES:

• (30%) Technical Support and On-Site Operations:
  Serve as the primary IT resource for the ITSM operations in downtown Tampa (MDD, CAMLS, HMT, STC, FHSC). This may include home office visits for senior VIPs. Implement hardware and software support, manage system access, conduct user training, and resolve technical issues across all designated areas. Maintain daily on-site presence to assist personnel and collaborate with the IT…