SaaS Implementation Lead - Strategic, Remote

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Implementation Specialist in
Germany.

This role offers an exciting opportunity to manage and deliver end-to-end implementations for new customers in a fast-growing B2B SaaS environment. You will guide strategic customers through onboarding, ensuring they achieve their desired outcomes efficiently and effectively. The position requires strong project management, technical aptitude, and customer-centric skills to create seamless experiences while fostering long-term customer success. You will collaborate across Customer Success, Product, Engineering, and Operations teams to deliver implementations that are scalable, repeatable, and aligned with best practices.

Your work will directly impact customer satisfaction, retention, and expansion, while helping the organization refine and improve its implementation processes. This is a fully remote role with occasional travel (