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SR IT Application Analyst - Remote

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: Mayo Foundation for Medical Education and Research
Remote/Work from Home position
Listed on 2026-02-14
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 100339 - 140462 USD Yearly USD 100339.00 140462.00 YEAR
Job Description & How to Apply Below

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans– to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits

Highlights
  • Medical:

    Multiple plan options.
  • Dental:

    Delta Dental or reimbursement account for flexible coverage.
  • Vision:

    Affordable plan with national network.
  • Pre-Tax Savings:

    HSA and FSAs for eligible expenses.
  • Retirement:
    Competitive retirement package to secure your future.
Responsibilities

This position is for a Senior Application Analyst in the EHR Technology Domain. This role will support the Patient Engagement Team in maintaining and enhancing Epic tools that improve patient-provider interactions. This role focuses on Epic MyChart, Welcome, Bedside and related patient-facing applications, ensuring seamless integration, usability, and compliance with organizational standards. The analyst will collaborate with clinical, operational, and technical stakeholders to deliver solutions that empower patients and streamline workflows.

Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications.

Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle. Builds credibility and rapport with customers to understand their needs. Researches requests to determine scope, size and impact. Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity. Validates solutions to ensure it satisfies the stated requirements.

Maintains in-depth knowledge of existing systems and certification in the vended application. Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced. Works on strategic projects with a Project Manager and is able to manage small- to mid-sized operational projects independently.

Works independently across multiple departments and divisions in order to accomplish goals. Creates test plans and evaluates current plans for improvement. Guides and advises less experienced business analysts, and provides orientation and training for new employees. Maintains knowledge of current and emerging technologies that directly affect enterprise processes. Maintains awareness of overall enterprise architecture. May be required to provide 24/7 on-call support.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

Bachelor’s Degree with 4 years’ experience OR Associate’s Degree with 6 years’ experience. Vendor application certification may be required.

Exemption Status

Exempt

Compensation Detail

$100,339 - $140,462 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday Days This position is 100% remote, but incumbent may be asked to come onsite once a month.

Weekend Schedule

24x7 on-call rotation and on occasion for upgrades

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Shelly Weir

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