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Remote Tier 2 Help Desk Analyst — VA
Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-02-16
Hartford, Hartford County, Connecticut, 06112, USA
Listing for:
GovCIO
Full Time, Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A government IT solutions provider is seeking a Help Desk Analyst to provide support for the Department of Veteran Affairs. This full-time, fully remote position requires a Bachelor's degree and 2-5 years of relevant experience. The Help Desk Analyst will resolve user issues, manage help desk tickets, and collaborate with the project team to enhance service quality. Candidates should have strong communication skills and dependability for support hours, with a focus on customer satisfaction.
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