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Cloud Computing Systems Engineer

Remote CCaaS Engineer — Omnichannel & AI CX

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: CAI
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Cloud Computing, Systems Engineer
Salary/Wage Range or Industry Benchmark: 70000 - 75000 USD Yearly USD 70000.00 75000.00 YEAR
Job Description & How to Apply Below
A global services firm is seeking a CCaaS Engineer to design and maintain cloud-based contact center platforms. This remote role involves optimizing call flows and implementing omnichannel solutions. The ideal candidate has over three years of experience with CCaaS platforms such as Talkdesk and Genesys Cloud, along with strong troubleshooting skills. Competitive compensation is offered, ranging from $70,000 to $75,000 annually, with additional benefits like medical insurance and a 401k plan.
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