Remote VoC & BI Lead: Digital Experience Insights

A leading health insights firm is seeking a Digital Voice of Customer (VoC) Program Leader to own and advance the VoC strategy across Digital CW. Responsibilities include managing vendor relations with Qualtrics, collaborating across multiple departments, and analyzing customer data to drive insights. Candidates should possess strong leadership, communication, and analytical skills, along with a relevant degree and 4-8 years of experience.

This position promises an opportunity to make a significant impact on customer experience through data-driven decision-making.
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