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Technical Support IT Support

Global SaaS Support Executive - Remote​/Hybrid

Remote / Online - Candidates ideally in
Pittsburgh, Allegheny County, Pennsylvania, 15289, USA
Listing for: Duck Creek Technologies
Full Time, Remote/Work from Home position
Listed on 2026-02-14
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm in Pennsylvania is seeking an experienced professional to lead and manage global SaaS application support operations. The role includes defining application support strategies and overseeing support performance metrics. Candidates should have a bachelor's degree in a relevant field, with over 12 years of experience in technical operations and customer support. This position offers a comprehensive benefits package and opportunities for remote or hybrid work.
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