Director of Program Delivery

Position Summary

• We are seeking an experienced Director of Program Delivery to lead a strategic initiative focused on transforming the end-to-end client financial workflow across the enterprise. This role will oversee the delivery of strategic program designed to automate manual processes, modernize the technology stack, and upgrade legacy systems and processes using advanced data and AI-driven solutions.

• Program Leadership:
  • Serve as the delivery lead for the financial workflow transformation program, ensuring alignment with strategic objectives and measurable business outcomes.
  • Oversee planning, execution, and delivery of program milestones across multiple work streams.
• Technology &
  
  Innovation:
  • Drive modernization of systems and processes leveraging advanced analytics and AI solutions.
  • Champion automation and digital transformation to reduce manual effort and errors.
  • Ensure compliance with enterprise standards and governance frameworks.
• Stakeholder Management:
  • Collaborate with senior leaders across Finance and related functions, ensuring strong alignment and engagement.
  • Act as a trusted advisor to executive sponsors and communicate progress, risks, and mitigation strategies.
• Team Leadership:
  • Manage and mentor cross-functional teams in the U.S. and global delivery centers, fostering a culture of collaboration and accountability.
  • Oversee Data Analytics, System Analytics, and Business Solutions functions(AI).
• Operational Impact:
  • Deliver measurable outcomes including capacity savings, improved client onboarding, enhanced forecasting, and stronger regulatory adherence.

• Education:
  • Bachelor’s degree in Business, Technology, Data Science, or related field; MBA or advanced degree preferred.
• Experience:
  • 10+ years of experience in program delivery, technology transformation, or financial operations within large scale organizations.
  • Proven track record of leading enterprise wide initiatives with global teams.
  • Strong understanding of data analytics, AI applications, and modern technology platforms.
• Skills:
  • Exceptional leadership and stakeholder management skills.
  • Expertise in program governance, risk management, and change management.
  • Ability to translate complex technical concepts into business value.

• Bloomfield, CT; primary office in the U.S. with oversight of global teams.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10

Mbps download/5

Mbps upload.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email:  for support. Do not email  for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include:
Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.