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Remote Software Support Specialist - Level 2
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-02-15
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
Transfinder
Full Time, Remote/Work from Home
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A software solutions company is seeking a Software Support Specialist to serve as the primary contact for clients facing technical issues. This role involves identifying and resolving complex challenges and requires 2+ years of experience in SaaS support, excellent communication skills, and proficiency in SQL and related diagnostic tools. The position is remote but may require occasional in-office meetings in New York.
A collaborative approach to problem-solving is essential for success in this role.
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