EDI and Solutions Design Manager

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally.

Join us, the future is ours to shape!

This position will be located at the Princeton, NJ US Headquarters site.

Our Sandoz flexible hybrid working approach allows US office-based employees to work up to 50% of their monthly workday remotely. This role will not have the ability to be located remotely. Preference will be given to local candidates not requiring relocation.

Must be authorized to work in the U.S. U.S. work visa sponsorship is not available for this role now or in the future.

[Up to 5%]

• Develop and implement future roadmap for systems, tools, and processes across Customer Operations that supports key business strategies and tactics

• Facilitate continuous improvement leveraging systems and processes to enhance business results or mitigate risk

• Align with IT to elevate business critical system issues and ensure that IT assigns appropriate priority for our systems to resume normal operating as soon as possible to minimize business disruption.

• Act as Super User for both SAP and EDI, ensuring the department is leveraging all available tools/systems. Assist other departments with Super User related requests and help to grow Super User proficiency within the Customer operations user community.

• Represent business teams in scoping, fit and gap workshops for projects and enhancements; propose solutions leveraging experience and expertise

• Own and execute all invoice month end activities and processes (Runbook) within Supply Chain; troubleshoot/assist all functional areas on month end close related to order to invoice expertise

• Support business continuity planning; lead business interruption plan and resolution with IT team

• Lead solution management and testing; work with peers on testing and review

• Effective month end close

• Compliance related activities- SOPs, BI reporting, successful audit rating

• Departmental IT roadmap of improvements

• EDI as % of customer transactions

• Invoice cycle time

College degree required.

• 10+ years of relevant business experience across multiple process areas, Supply Chain, Continuous Improvement, IT, Commercial Operations or Finance roles

• 10+ years of experience working in SAP (Sales and Distribution module and/or Logistics modules) with ABAP/4 or configuration expertise

• Technical Proficiency:
  In-depth knowledge of EDI protocols, standards (e.g., X12, EDIFACT), and communication methods (e.g., AS2, FTP, VANs)

• Knowledge of Order to Cash processes - SAP transactions and order types, billing output setups, EDI set up, etc.

• Strong financial knowledge of invoicing and order to cash processes

• Experience managing multi-phase technology projects, balancing scope, timeline, and resources.

• Systems Architecture:
  Deep understanding of systems integration, software development methodologies, and IT infrastructure

• Deep understanding of project management methodologies and best practices to ensure seamless execution, risk mitigation, and on-time delivery.

• Communication:
  Strong verbal and written communication skills for interacting with stakeholders at all organizational levels. Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders

• Problem Solving:
  Innovative approach to resolving technical challenges and process bottlenecks.

• Attention to Detail:
  Ensuring data accuracy and compliance with industry standards.

• Collaboration:
  
  Strong facilitation skills for working with diverse teams and resolving conflicts

• Change Management:
  Guiding organizations through technology-driven change, fostering adoption and minimizing resistance

• Ability to develop and execute high-level strategies for product launches, aligning project goals with overall business objectives while driving cross-functional collaboration

• Strategic Thinking: A capacity for aligning technical solutions with business objectives and long-term vision

Sandoz offers a generous employee benefits package that includes a competitive salary, health insurance coverage for medical, prescription drugs, dental and vision, a generous company match for retirement savings accounts, and generous paid time off. We also follow a hybrid work policy that combines a mix of in-person and remote work to allow our employees flexibility.

The pay range for this position at commencement of employment is expected to be between $103,600 - $192,400
; however, while salary ranges are effective from 1/1/26 through 12/31/26, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will…