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AI-First Support Leader - Remote & Architect
Remote / Online - Candidates ideally in
Glendale, Arapahoe County, Colorado, USA
Listed on 2026-02-15
Glendale, Arapahoe County, Colorado, USA
Listing for:
Puffy
Remote/Work from Home
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading mattress brand is seeking a Customer Support Manager to design and oversee AI-driven support systems. This role involves building the support tech stack, training teams, and ensuring optimal customer interactions. Candidates should have over 5 years of e-commerce experience, strong data analytics skills, and proficiency in Zendesk. The position offers a competitive salary, remote work flexibility, and robust benefits, including performance bonuses and a supportive work culture.
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