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Trader Support Specialist
Remote / Online - Candidates ideally in
Norfolk, Virginia, 23500, USA
Listed on 2026-02-15
Norfolk, Virginia, 23500, USA
Listing for:
VirtualVocations
Remote/Work from Home
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A company is looking for a Trader Support Specialist who will enhance user satisfaction and support traders effectively.
Key Responsibilities- Manage trader interactions through various support channels until resolution
- Utilize technical skills to master trading platforms and internal tools
- Participate in improving trader-focused resources and contribute to team goals
- Access to high-speed internet
- Ability to type a minimum of 30 WPM
- Bachelor's degree or comparable professional experience preferred
- Minimum of one year experience in a customer contact position
- Familiarity with CRM tools and comfort with remote work
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