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IT Support

Advanced Tier 2 Tech Support — Remote​/Hybrid

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: Scarlett Group
Full Time, Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A reputable technology firm in Jacksonville is searching for a Tier 2 Technician to handle advanced technical support issues. Candidates should possess a Bachelor's degree in IT or related fields and relevant certifications. The technician will resolve complex issues, train Tier 1 technicians, and contribute to maintaining system capabilities. This full-time position offers a hybrid work environment and various employee benefits including health insurance and a 401(k) matching program.
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