Channel Account Manager Boston, Massachusetts

When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture.

Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive.

Exclaimer has been recognised by Great Place To Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more:
Great Place to Work® UK | Great Place to Work® USA

• Identify, recruit, and onboard new partners aligned with our Microsoft-centric strategy.
• Prioritize target partners such as SHI, CDW, Insight, Connection, and other Microsoft-focused VARs.
• Work alongside direct sales Account Executives and Commercial sellers in a pod-based model.
• Coordinate go‑to‑market efforts with internal teams including marketing, sales engineering, and product.
• Manage a portfolio of managed partners, acting as their strategic advisor and primary point of contact.
• Collaborate with Partner Success Managers to deliver training, co‑selling support, and joint business planning.
• Support partners through the entire lifecycle: onboarding, enablement, pipeline growth, and renewals.
• Drive partner‑sourced and partner‑influenced revenue to meet or exceed quarterly and annual quotas.
• Support partners in identifying opportunities, registering deals, and closing business with Exclaimer’s account executives.
• Promote usage of our partner program benefits including deal registration, margin incentives, and co‑marketing support.
• Build awareness of Exclaimer’s value prop with partners’ sales and marketing teams.
• Participate in partner‑facing events, webinars, and enablement sessions.
• Ensure partners use Exclaimer internally and evangelize our solution.

• Previous commercial experience within channel sales, partner management, or indirect sales in B2B SaaS or IT/software environment.
• Deep understanding of the Microsoft ecosystem (O365/M365) and familiarity with key resellers/distributors.
• Proven ability to build and manage strategic relationships and drive channel‑sourced revenue.
• Experience supporting long‑tail partners or working with distribution is a plus.
• Excellent communication, collaboration, and organizational skills.
• Comfortable working in a high‑growth environment with evolving processes and tools.
• Familiarity with Salesforce, PRM tools, and partner portals is a bonus.

Alongside competitive pay, you’ll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes.

We help you plan for the future with contributory retirement plans and savings support, and back your day‑to‑day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer’s benefits are designed to help you thrive: at work and beyond.

We’re proud to be an equal opportunity employer and welcome…